2009 Course Calendar
Frontline Communications
Name: Frontline Communications
Course Contact: 3636 6560 - Course Administrator
Lead Faculty: Dr Peter Lee
Domain: Communication Skills

Description:











This course will take participants through many of the common communication issues that arise when healthcare staff interact with patients and their families. It will look in particular at how different communication styles can create very different impressions, and how good communication is a fundamental building block in providing good care. The course has minimal didactic content, and uses facilitated discussion, real-life examples and simple role-plays to allow participants to see the issues (and the solutions) for themselves. recognising that healthcare communication is usually time-pressured, the course will show that good communication not only saves time, but has many other benefits for the staff themselves, as well as for the patients and families in their care.
Suitable For:

Anyone who communicates with patients, patients' families, or clients.
Course Code: Frontline-033
Start Date: Tuesday 5th May 2008
End Date: Tuesday 5th May 2008
Start Time: 8.30am
End Time: 12.30pm
Location:




QH Skills Development Centre
Level 5 - Block 6
Royal Brisbane and Women's Hospital
Herston
Professional Points : ACRRM - 4 pts
Course Fees:

QH Staff - $140.00 (ex GST)   QH Staff - $154.00 (inc GST)
Non QH - $198.00
Registration Links:

Course Flyer pdf      Registration Closed