| Name: |
Frontline Communications |
| Course Contact: |
3636 6560 - Course Administrator |
| Lead Faculty: |
Dr Peter Lee |
| Domain: |
Communication Skills |
Description:
|
This course will take participants through many of the common communication issues that arise when healthcare staff interact with patients and their families. It will look in particular at how different communication styles can create very different impressions, and how good communication is a fundamental building block in providing good care. The course has minimal didactic content, and uses facilitated discussion, real-life examples and simple role-plays to allow participants to see the issues (and the solutions) for themselves. recognising that healthcare communication is usually time-pressured, the course will show that good communication not only saves time, but has many other benefits for the staff themselves, as well as for the patients and families in their care. |
Suitable For:
|
Anyone who communicates with patients, patients' families, or clients. |
| Course Code: |
Frontline-031 |
| Start Date: |
Tuesday 3rd March 2008 |
| End Date: |
Tuesday 3rd March 2008 |
| Start Time: |
8.30am |
| End Time: |
12.30pm |
Location:
|
QH Skills Development Centre
Level 5 - Block 6
Royal Brisbane and Women's Hospital
Herston |
| Professional Points : |
ACRRM - 4 pts |
Course Fees:
|
QH Staff - $140.00 (ex GST) QH Staff - $154.00 (inc GST)
Non QH - $198.00 |
Registration Links:
|
Course Flyer Registration Form Invoice Form |